8e882 Privacy Policy

1 Introduction and Scope

8e882 ("we", "our", "platform") operates a safe and trusted online gaming service for users in Bangladesh. This privacy policy explains how 8e882 collects your personal information, the purposes for which that information is used, how it is stored, and what your rights are.

By using this website or application, or by registering for any service, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

This policy applies equally to all of 8e882's digital assets — the website, mobile interface, and other connected services. It works in conjunction with our Terms and Conditions and Responsible Gaming policy.

2 Types of Information Collected

8e882 collects and processes the following types of information:

2.1 Information You Provide Directly

Information you give us yourself during registration, login, or when using our services:

• Full name and date of birth
• Email address
• Mobile wallet number (bKash, Nagad, Rocket — for processing transactions)
• Password (stored in encrypted form)
• Document information required for identity verification (KYC process)

2.2 Automatically Collected Information

Information collected automatically while you use our platform:

• IP address and device identifier information
• Browser type, version, and operating system
• Activity logs on the platform — login times, pages visited, game sessions
• Data collected through cookies and similar technologies
• Transaction history and financial activity

2.3 Information Received from Third Parties

We occasionally receive a limited amount of information through identity verification services or payment gateways — only the information necessary to confirm the security of your account and transactions.

3 Purpose of Using Information

8e882 uses collected information only for defined and legitimate purposes. The main purposes are:

1. Account Management: Registration, login, identity verification, and ensuring account security.
2. Service Delivery: Completing gaming, betting, and financial transactions — including deposits (minimum ৳100) and withdrawals (minimum ৳800).
3. Customer Support: Resolving your issues via 24/7 live chat and email.
4. Security and Fraud Prevention: Detecting and preventing unauthorized access, suspicious transactions, and misuse.
5. Legal Compliance: Adhering to applicable laws and regulatory requirements.
6. Service Improvement: Analyzing user experience to improve the platform.
7. Promotional Communication: Notifying you of bonuses, offers, and updates with your consent.
8. Responsible Gaming: Identifying unusual gaming behavior and providing you with the necessary support.

We never sell your information to commercial advertisers.

4 Sharing Information with Third Parties

8e882 shares your personal information with third parties only in the specific circumstances below and under strict confidentiality agreements:

4.1 Payment Processors

The information necessary to complete financial transactions through bKash, Nagad, and Rocket is shared with these organizations. This information is used solely to verify the authenticity of transactions.

4.2 Technology Service Providers

We have certain technology partners for platform operations, security, and analytics. They perform specific technical tasks on behalf of 8e882 and are not permitted to use the information for their own purposes.

4.3 Legal Obligations

Information may be provided in response to a court order, government directive, or a lawful request from law enforcement authorities. In such cases, we always aim to share only the minimum information required.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. However, the new owner will be bound to provide equivalent protection as set out in this privacy policy.

5 Cookies and Tracking Technologies

8e882 uses cookies and similar technologies to improve your user experience and ensure the proper functioning of the platform.

5.1 Essential Cookies

These are essential for the core functionality of the platform — such as maintaining login sessions, processing secure transactions, and remembering language preferences. These cookies cannot be disabled, as the platform will not function without them.

5.2 Analytics Cookies

These cookies help us understand how users are using the platform, which pages are visited most, and where there is room for improvement. The data collected is kept in aggregated and anonymous form.

5.3 Functional Cookies

These cookies are used to remember your preferences and settings — such as your preferred game category and display settings.

You can control cookies at any time by changing your browser settings. However, disabling essential cookies may limit some functionality of the platform.

6 Data Retention and Deletion

8e882 retains your personal information only for as long as necessary. The retention period is determined based on the following:

• Account Information: For the entire period the account is active and, after closure, for the period required to meet legal obligations.
• Transaction Records: Retained for the long term for financial regulatory requirements and audit purposes.
• Activity Logs: Retained for a limited period for security and fraud prevention purposes.
• Customer Service Records: Retained for a limited time to maintain service quality.

Once the defined retention period has ended, information is securely deleted or anonymized in a way that it can no longer be linked to you.

If you wish to close your account, contact us directly via our 24/7 live chat or email. However, some information may be retained for a specified period due to legal obligations.

7 User Rights

Every user registered with 8e882 has the following rights regarding their personal information:

1. Right of Access: You may request to know what information we hold about you.
2. Right to Rectification: You may request correction of any inaccuracies in your information.
3. Right to Erasure: In certain circumstances, you may request deletion of your information — however, this is not always possible if the information must be retained for legal reasons.
4. Right to Restrict Processing: In certain circumstances, you may request that we limit the use of your information.
5. Right to Withdraw Consent: You may withdraw consent at any time from any processing of your information that is based on consent.
6. Right to Complain: If you have any concerns about how your information is used, you may contact us directly.

To exercise these rights, use our 24/7 live chat or email us at [email protected]. We will aim to respond within a reasonable time after receiving your request.

8 Security Measures

8e882 follows industry-standard security technologies and practices to protect users' personal information:

• SSL/TLS Encryption: All data transmission between the platform and servers is secured through advanced encryption technology.
• Password Hashing: Your password is never stored in plain text — strong hashing algorithms are used.
• Access Controls: Only authorized staff can access user data, and only to the extent necessary for carrying out their responsibilities.
• Regular Security Audits: System security is regularly reviewed and tested.
• Suspicious Activity Monitoring: Continuous monitoring is in place to detect unauthorized access or unusual activity.
• Two-Factor Authentication: Two-step verification is available for additional account protection.

Transmitting data over the internet is not entirely risk-free. However, we are committed to ensuring the highest possible level of security. If you have any security concerns, please contact us immediately.

9 Privacy of Minors

8e882 is a platform for adults only. This service is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

An age verification process is followed at the time of registration. If we become aware that information from a minor has been collected for any reason, that information is deleted immediately and the associated account is suspended.

If you believe a minor is using 8e882, please contact us. For more details, visit our Responsible Gaming page.

10 Policy Changes

8e882 reserves the right to update this privacy policy from time to time due to service improvements, legal changes, or other reasons.

If significant changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered users via email.
• Display a notice about significant changes when you access the platform.

If you continue to use the platform after a revised policy has been published, you will be considered to have given your consent to the updated policy. We therefore recommend reviewing this page regularly.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Your privacy is our highest priority. Our support team is always ready to provide fast and effective resolution to any concerns.

This privacy policy was last reviewed and updated in January 2026.